This Privacy Policy (“Policy”) explains how information about You is collected, used, and disclosed by Your access or use of this Site or otherwise as a result of Your interactions with Us. By visiting this Site directly or through another site, you accept the terms and conditions of this Policy. This Policy applies to this Site. We are not responsible for the content or privacy practices on any website not operated by Us to which this Site links or that links to this Site.

We respect children’s privacy. We do not knowingly or intentionally collect personal information from children under age 18. If you are under the age of 18, please do not submit any personal information to Us, and rely on a parent or guardian to assist you.

Information We Collect Automatically

We may also automatically collect information about you when you access or use the Site or transact business with Us, including:

  • Transaction Information: When you complete a payment on the website, we collect information about the transaction, such as payment amount, and the date and location of the transaction.
  • Log Information: We obtain information about your use of Our websites, including the type of browser you use, access times, pages viewed, your IP address and the page you visited before navigating to this Site.
  • Device Information: We collect information about the computer or mobile device you use to access Our Services, such as the hardware model, operating system and version, unique device identifiers, mobile network information, and browsing behavior.
  • Location Information: We may collect information about the precise location of your device when you consent to the collection of this information. We may also collect information about your approximate location each time you access this Site.
  • Information Collected by Cookies and other Tracking Technologies: We may use cookies, web beacons, and other tracking technologies to collect information about you and your interaction with this Site, including information about your browsing behavior, purchase behavior, and other engagement with the Services.


We use this information in one or more of the ways described in the “Use of Information” section below. Most web browsers are set to accept cookies by default, but you can usually change your browser settings to remove or reject cookies.

Information Use and Disclosure

Internal Use

We use your personal information to process your payment and provide you with the service. We may internally your personal information to improve this Site’s content and layout, to improve outreach and for Our own marketing efforts (including marketing our services and products to you), and to determine general marketplace information about visitors to this Site.

External Use

We do not sell, rent, trade, license or otherwise disclose your specific personal information or financial information to anyone.

Your information is processed in a secure manner.

We may disclose information to third parties that perform specific functions on Our behalf. However, we will only disclose the information that is necessary for them to perform their service. We must provide your credit card number to financial-services corporations such as credit-card processors and issuers as is required to process your orders. We will use industry standard security measures, including data encryption, when providing your credit card number to others. We may disclose personal information or financial information in response to requests from law enforcement officials conducting investigations; subpoenas; a court order; or if We are otherwise required to disclose such information by law. We also will release personal information where disclosure is necessary to protect our legal rights, enforce our Terms and Conditions or other agreements, or to protect ourselves or others. For example, we may share information to reduce the risk of fraud or if someone uses or attempts to use this Site for illegal reasons or to commit fraud.

Updates to this Policy

If We change or update this Privacy Policy, we will post changes and updates on the Site so that you will always be aware of what information We collect, use and disclose. We encourage you to review this Policy from time to time so you will know if the Privacy Policy has been changed or updated.

Shipping/Delivery Policy

♦️ extra 1 bd will be charged for parking tickets in hospital

♦️For delivery to hospital the sender must provide the complete information and also provide us with the information, if the hospital accepts our drivers to deliver inside the hospital, if can’t someone has to collect in the reception and get it signed

Exchange Policy

  • Is it allowed? Depending on the nature of flowers used in the product, as some flowers’ life limit is shot.

♦️in incase of not satisfying or not liking the order must be returned in shop within 3 hours from delivery in same condition as it was delivered, only then we can exchange or give a credit note, if they fail to maintain the flowers, wrapping, vase it can’t be possible. And the delivery charges will not be refunded.

  • Method & procedures
  • Terms & Timelines
  • Overpayment & underpayment scenarios ♦️any over payment will be refunded within 7-15 working days depending on the origin of purchase.

♦️any under payment will be considered as not paid and the order will not proceed until full payment

Cancellation Policy

♦️depends on the case of cancellation, if the order was wrongly delivered by the shop or was not delivered within the time, the total amount can be refunded.

♦️if the order must be cancelled and no more needed it must be informed 24 hours before delivery and for cancellation, they must call us on 39592323 / 34640144

  • Is it allowed? Once the order is being delivered it can’t be refunded,

♦️if incase of not satisfying or not liking the order must be returned in shop within 3 hours from delivery in same condition as it was delivered, only then we can exchange or give a credit note, if they fail to maintain the flowers, wrapping, vase it can’t be possible. And the delivery charges will not be refunded.

♦️How long will it take for refund to be processed? It takes 7-14 working days based on your bank and country of origin.  for any delays contact us on 39592323/ 34640144